Privacy policy

HÄZE Tokyo (operated by J&T Partners Co., Ltd.) (the “Shop”) considers the proper handling of personal information of users of the Shop’s services (the “Users”) to be an important responsibility. The Shop complies with the Act on the Protection of Personal Information and other relevant laws and guidelines, and establishes this Privacy Policy as set forth below. Basic information and relevant laws relating to Japan’s personal information protection framework are also published by the Personal Information Protection Commission.

Information We May Collect
The Shop may collect the following information:

Name
Address
Phone number
Email address
Shipping information
Payment-related information (however, card numbers and similar details may be collected directly by the payment service provider)
Purchase history and order information
Inquiry details
Website usage history, access information, cookies, and similar identifiers
Any other information necessary to provide the services

Purposes of Use
The Shop uses the information it collects for the following purposes:

To accept orders, confirm payment, ship and deliver products, and provide after-sales service
To respond to inquiries
To verify identity, prevent unauthorized use, and ensure security
To improve services, plan products, improve the website, and conduct analysis
To send notices and campaign information by email or other means, including where the user has requested such information
To respond as required by law

Provision of Personal Information to Third Parties
Except in the following cases and otherwise as permitted by law, the Shop will not provide personal information to third parties without the consent of the individual concerned:

Where personal information is provided to shipping carriers, payment service providers, system providers, or other contractors to the extent necessary for the performance of their duties
Where required by law
Where necessary to protect a person’s life, body, or property and it is difficult to obtain the individual’s consent
Where disclosure is lawfully requested by a public authority

Supervision of Service Providers
When the Shop entrusts the handling of personal information to an outside party, it will select an appropriate contractor and provide necessary and appropriate supervision.
Use of Cookies and Similar Technologies
The Shop may use cookies and similar technologies for purposes such as improving convenience, analyzing access, and optimizing advertising delivery. Users may disable cookies through their browser settings; however, if they do so, some functions may become unavailable.
Access Analytics and External Services
The Shop may use external services such as access analytics tools, social media integration services, and advertising delivery services. The handling of information by those services is governed by the policies of their respective providers.
Security Management of Personal Information
The Shop takes reasonable security measures to prevent unauthorized access to, leakage of, loss of, or damage to personal information.
Requests for Disclosure, Correction, Suspension of Use, and Similar Measures
In accordance with applicable laws, Users may request disclosure, correction, addition, deletion, suspension of use, and similar measures with respect to their personal information held by the Shop. If you wish to make such a request, please contact the inquiry desk below.
Use by Minors

If a minor uses the Shop, the minor must obtain the consent of a parent, guardian, or other legal representative where necessary.
Revisions to This Policy
The Shop may revise this Policy as necessary due to legal amendments or operational needs. The revised Policy shall take effect when it is posted on this website.
Contact
J&T Partners Co., Ltd.
Email: support@hazetokyo.com
Business hours: Weekdays 10:00 a.m. to 5:00 p.m.

Established: April 1, 2026
Revised: April 1, 2026